Can you tell me more about what my visit to your office will be like? What should I know ahead of time?
Thank for choosing Stone Eye Center for your eye care. We appreciate your vote of confidence. Our office culture stresses empathy for all our patients. While chairside manner is important, our goal is to help you resolve whatever might bring you to our eye center.
It is important for us to take a detailed medical and ocular history, perform a detailed examination with relevant testing, offer clinically verified treatments, and communicate effectively with you during every stage of your visit.
Formulating a diagnosis and treatment plan requires experience and precision, and must be completely thought out.
Our office makes use of technicians and physician assistants. Often this ancillary staff will interview you and do preliminary testing, and the present the findings to the doctor. In a similar vein Dr. Stone also relies on his staff to assist in patient education and check out procedures, usually reiterating findings & recommendations.
Why has Dr. Stone been recognized as a top ophthalmologist in Chicago?
Lawrence Stone, M.D. did his medical school and ophthalmology training at University of Chicago, ranked at that time as the third top medical school in the country. Travelling in elite circles, he completing prestigious fellowships at Will’s University in Philadelphia and McGill University in Montreal, Canada. Teaching appointments have included U. of Chicago, Illinois Eye Institute and Loyola University. For many years he was chief of ophthalmology at Weiss Hospital.
His resume includes over 40 lectures and publications on a host of topics. It can be found on this web site under doctors. Writing and lecturing on topics requires a depth of knowledge and the ability to think and solve problems creatively. He brings these skills with him into the exam and operating rooms.
In addition, he had been sought out by attorneys all over the country to consult on complex medical legal and insurance disability cases. His analytic and writing ability allow him to conceptualize complex topics and make them understandable to non-physicians. He has worked on pro-bono cases.
From 2007 to 2010 he was awarded the Castle-Connelly top docs award in ophthalmology. In 2015, Dr. Stone was listed in the “Top Doctors Honors Edition” America’s Best Doctors. In 2016, he was named to an international list of top doctors.
What is a refraction and is it covered by insurance?
A refraction is a vision care service that determines if you have nearsightedness, farsightedness, astigmatism, or presbyopia. Measurements are taken by our experienced optometrist and a prescription is formulated. Generally speaking a refraction is not included as part of a medical eye exam but may be covered by vision insurance or paid for out of pocket.
We have an optical dispensary with well-priced frames and top quality lens products. If you wish to make a purchase, our optician will gladly assist you with your frame and lens selection. We have expertise in progressive lenses and computer glasses.
Which insurance plans do we participate in? Do we see out-of-network patients?
Medicare, Blue Cross Blue Shield, United Healthcare, Cigna and Aetna are among the insurance companies that we participate in. Each company offers multiple plans and we participate in many but not all of them. We will verify your eligibility benefits prior to your first visit. You may also want to call the number listed on the back of your insurance card or check your insurer’s website membership area to verify your benefits.
We participate in several HMO plans including Chicago Health Care System and Ravenswood Physicians Association. We also see patients enrolled in a variety of Medicare Advantage Plans.
Out of network and self-pay patients seek us out based on our reviews and high ratings. We are happy to quote a fee over the phone once we learn the reason that you are seeking care.
What is your billing policy? What should I bring with me on the day of the visit?
We will check with your insurance to see where you are in terms of meeting your deductible and what your co-payment responsibilities are. Our billing manager will be happy to assist you. Generally speaking any financial liability that you’ll be incurring that is not anticipated to be paid by your insurer will be collected on the day of the visit, or be guaranteed by a credit card authorization. This allows us to focus on patient care and minimizes the time spent on billing and collections.
For you first visit to our office, you will be asked for your insurance card, driver’s license and credit card.
I wish to come in right away, do you offer immediate care visits?
We will try to accommodate you if our schedule permits. We offer specialty ophthalmology coverage by a board-certified ophthalmologist.
The urgent care visit is designed only to address and discuss the most important and relevant issues. Often further evaluation and additional management is made on a second exam, during which additional time would be allotted for discussion. If the doctor ascertains that your issue requires care above what our office can provide appropriate referrals would be made.
I have a bump on my eyelid. It’s like a small pea and it has been there for awhile and does not seem it will go away. What should I do?
Any lump or bump on the eyelids is concerning as the eyelid has dual function and aesthetic function.
Sebaceous gland blockage causes a chalazion. This is a cyst that starts above the eyelid margin (or below for lower lid). Although it feels firm or hard, it is an encapsulated space filled with fluid.
It can be tender or not tender; infected or not infected. Often it can start as mild tenderness and swelling of the lid, and then localize to a “bump” or nodule. If a large area surrounding the bump is red and tender, this is referred to as a cellulitis (infection of the skin).
Chalazion often need to be removed with surgery. We recommend a complete excision of the inner contents and the outer wall for best cosmetic results and to reduce the chance of recurrence. Many offices offer only incision and drainage and do not remove the outer wall.
What is a stye?
A stye (hordeolum) is a close relative of a chalazion and the two are often confused. Unlike a chalazion which starts above the lid margin and is not always infected, a stye is always infected when it starts out and is located at the lid margin. It comes from the eyelash mucin glands. It arises at the base of one of the eyelashes appearing red and tender. In contrast to a chalazion, its margins are more diffuse and it sometimes has a white point (whitehead).
How is stye treated?
Start with warm compresses and an antibiotic ophthalmic ointment. When it becomes tense, it can be drained surgical or it often bursts open on its own. Seek medical attention as necessary from an urgent care client, primary care doctor, or eye care provider.
What are the costs for treatment?
There is a professional fee and facility cost for each procedure. Each is billed separately to your insurance company. We do welcome self-pay patients also.
Coverage varies in terms of what is covered or not covered by insurance. We will give you an estimate or a range of what your out of pocket costs are likely to be and if prepayment is required towards anticipated charges.